MOTIVATION
MOTIVATION
Ø Integral part of the process of
direction
Ø Core of management
Ø Effective instrument in the hands
of management for inspiring the work force and creating confidence
Ø Inspiring people to intensify
their desire and willingness to execute their duties effectively
Ø Productivity factor in industry.
THEORIES
OF MOTIVATION
ü Maslow’s Hierarchy of Needs
Theory
ü Herzberg’s Two Factor
Theory(Motivation-Hygiene Theory)
ü Mc Clelland’s Three Need
Model(Achievement Theory)
ü Cognitive Evaluation Theory
ü Victor Vroom’s Expectancy Theory
ü Goal Setting Theory
ü Mc Gregore’s Theory X and Theory
Y
ü Self Efficacy Theory
Herzberg’s
motivation – hygiene THEORY
Ø Developed by Frederick Herzberg
Ø Non-motivational Factors
ü Motivators
ü Hygiene factors / Dissatisfiers
Ø Improving manager’s basic
understanding of human behavior
Ø One cannot achieve higher
performance simply by improving wages and working conditions
v Motivators
Opportunities
to become more experts & to handle more demanding assignments
v Hygiene factors
Ø Prevent
loss of money & efficiency
Ø Provide
no motivation to the employees
Ø Help
to maintain a reasonable level of satisfaction among
employees
Ø Support
employees mental health
Ø Include
wages, fringe benefits, physical
conditions, overall administration, company
policy etc
MOTIVATIONAL
FACTORS
ü Give strong motivation and high
job satisfaction
ü Their absence proves dissatisfiers
ü Include achievements, recognition,
advancement, work, possibility of growth, responsibility etc
ü Essential for increasing productivity
Criticisms
of the theory:
®
The procedure that Herzberg used is limited
by its methodology.
®
The reliability of Herzberg’s methodology is
questioned.
®
An overall measure of satisfaction is
utilized.
®
The theory is inconsistent with previous research.
It ignores situational variables.
®
Herzberg assumed a relationship between
satisfaction not at productivity.
Cognitive
evaluation theory
q The theory has been extensively
researched, and a large number of
studies have been supportive.
q Major implication for the theory is the way in
which people are paid in organizations.
q Intrinsic motivators(achievement,
responsibility competence) are dependent of extrinsic
motivators(high pay, promotions,
good supervisor relations & pleasant
working conditions)
q Cognitive theory have major
implications for managerial practices.
q If the theory is correct, it would make a
sense to make an individual’s pay non -
contigents in performance to avoid decline in intrinsic motivation
q Recent outgrowth of the cognitive evaluation
theory is self-concordance – considers the degree to which people’s reasons for pursuing goals are consistent
with their interests and core values
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