ISSUES IN NEGOTIATION
ISSUES
IN NEGOTIATION
ROLE
OF MOOD AND PERSONALITY TRAITS
•
Positive
moods negotiate better outcomes than average moods
•
Happy
trends to trust other party more – Reach more joint again settlements
•
Putting
counter parts in good moods helps to bargain more integratively
•
They
more accurately perceive other interests and think more independently
•
Assessments
of personality negotiation relationship -direct effect on bargaining power
GENDER
DIFFERENTIATION
•
Women
are more pleasant negotiators
•
Men
and women are placing divergent values on outcome
•
Woman maintains an interpersonal relationship
•
Attitudes
of woman towards negotiation is considered more pleasant
CULTURAL
DIFFERENCES
•
Negotiating
styles vary in natural cultures
•
French
likes conflict
•
French
gain recognition and develop reputation by thinking and acting against others
•
They
tend to take long time in negotiations
•
Chinese
also draw out negotiations
•
They
believe it never ends
•
Affects
the preparation of bargaining
•
relative
emphasis on task v/s relationships
•
Arabs
presuade by appealing to emotions
•
North
Americans, Brazilans, Japanese looked at verbal and non verbal relationships
THIRD
PARTY NEGOTIATIONS
•
Four
basic third party roles-Mediator, Arbitrator, Concilator, Consultant
•
Mediator-
Neutral third party who facilitates negotiated solutions
•
Arbitrator- authority to dictate an agreement
•
Concilator-
Trusted third party - provides trusted link between negotiator and opponent
Consultant-
skilled impartial- problem solving through communication
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